Write to us
We read every message. If you have seen an out-of-date figure, if a guide does not answer your question or if a topic is missing, telling us is the fastest way to make it better.
We reply in English or in Spanish, whichever is easier for you. It can take a few days when there is a lot of volume, but no message gets lost.
What you can write to us about
Correct a figure
If something has changed or is wrong, tell us which guide it is and what you saw. It is the most useful message we can get.
Suggest a topic
Is there something you looked for and could not find explained clearly? Tell us and we will consider writing it.
Partnerships
Content proposals, press or partnerships: write to us with the details and we will get back to you.
Contact email
hola@nuestrocreditousa.com
So that we can actually help, include the link of the page you are referring to and, if it is a correction, what it says now and what it should say. With that we can usually fix it the same week.
What we cannot do
We cannot review your particular case, tell you whether a specific bank will approve you, or give personalised financial, tax or legal advice. We are not licensed advisers. For that, talk to your bank, to a certified financial counsellor or to the relevant federal agency.
We also do not manage accounts, transfers or applications of any kind, and we will never ask you for passwords, card numbers or your Social Security number.